Carey Place, Durham NC

Elite Moisture Solutions of Durham was called to this inspection due to the customer’s concern about visible mold growth and elevated moisture levels inside the home. The customer shared that the home had recently experienced water damage due to a leak in the second floor bathroom. The customer also shared that a qualified restoration company was called to address the water loss. The Elite Moisture Solutions of Durham inspector found evidence that the water damage restoration was not completed correctly. The inspector identified water staining and mold growth under the laminate flooring that was removed during the inspection.

As part of the Elite Moisture Solutions of Durham mold remediation process, the team removed all damaged flooring throughout the first floor of the property, hand cleaned all surfaces with an antimicrobial solution and HEPA vacuums, and placed air scrubbers throughout the first floor to remove mold particles in the air. A post air test was performed to confirm that the project was successful and to provide the homeowner with peace of mind.

Elite Moisture Solutions of Durham was called to this inspection with concern of elevated moisture parameters. Air quality and swap samples were performed prior to this inspection. Elevated microbial levels were found in several areas throughout the basement and first floor. Upon inspection of the basement, moisture damaged sheet-rock, and base trim was found. Moisture content samples were elevated and ranging between 42-100% in organic and porous materials (normal moisture content is below 18%). The inspector suggested the property be placed under negative air pressure, contaminated sheet-rock and trim be removed, contaminated carpet be removed, all interior surfaces be hand cleaned with an antimicrobial solution, and the entire property be fogged with an antimicrobial solution. After the work was completed, the inspector went back to conduct a post remediation inspection to confirm the job was completed successfully.

Customer Reviews

Liz Schroeder
2/04/2021 - Google
Elite Moisture Solutions is excellent. We had extensive mold issues due to what our home owner's insurance called "as series of unfortunate events." Elite came in, discussed the damage, took spore samples and tested them, and then worked with our home owner's insurance adjuster to get as much covered as possible by insurance. Their work crew was... read more
Corderro Cruz
2/28/2021 - Google
After shopping around for mold removal companies to treat my crawlspace, I finally found Elite Moisture and I'm happy I did! They were professional, timely, and reasonably priced. One of the major differences between them and the competition is their methods. While most other companies offered to spray the mold, elite treats and vacuums away the mold... read more
john bumgardner
12/05/2020 - Google
We had high moisture levels in our crawlspace with molding insulation and wood. They came out and gave an estimate and got us on the schedule promptly. Chris explained what was causing the issue and clearly laid out the plan to correct the problem and prevent the issue from reoccurring.Chris and his team were friendly and professional. They... read more
Adrianne Rodriguez
7/08/2020 - Google
My family and I are exceedingly satisfied with the services provided by Elite Moisture Solutions. Ben was responsible for managing the mold remediation in our home. As an environmental health professional with valid concerns for my family's health from the mold problem, I was impressed by Ben's knowledge-base and technical expertise in mold remediation. He did a superior job in... read more
Jen Hill
5/01/2020 - Google
Fearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. ... read more
Jeff T.
12/20/2019 - Thumbtack
From the very first contact, they were very responsive, addressed all concerns, explained the steps they would take to remedy the moisture issue and then performed the work with the same attention to detail and thoroughness. Will definitely use them again and recommend them to anyone who has a moisture, fungal, mold, crawl space issue.
kathi blalock
3/30/2021 - Google
I had a gentleman show up to inspect a mold issue. He was very professional, on time, courteous, and helpful. We had a bit of a precarious problem (a dead cat was found in our crawl space) and he handled it professionally and privately to not disturb the kids. The man deserves an award! Thanks for all that you do!
Steve Hartnett
2/15/2020 - Google
Chris and Ben did such a good job explaining the moisture and mold issues I had in my crawl space. They were very punctual and reasonably priced. If anyone ever needs their crawl space encapsulated, give them a call! Highly recommended!

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