Moisture Control Services

BEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to... read moreBEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to grant them a permit to work in the right of way where they need to access our water line! Exactly where the City granted a permit to Google to install their fiber. So around and around we went. Another year goes by. The City, Public Works Director Williams, Mayor Schewel, City Council COMPLETELY FAILED to help us. The City even sent us a DISCONNECTION notice when we tried to get the City's attention by not paying a month's water bill (>$600). The leaking water (~14,000 gallons!!!) eventually infiltrates our basement and causes a severe mold infestation throughout the crawlspace, house and attic. MOLD was everywhere, even within some of the walls and floors (original marble) which all had to come out. Ben, Chris and their crews thankfully took on the job and helped us tremendously. The crews worked so hard and were incredibly thorough. It's tough to go through a mold remediation and the crews brought humor and good attitudes with them everyday!! Ben was exceptionally knowledgable, supportive and patient. There was a lot to deal with and Ben helped us navigate through it all. He was there for us each and every step of the way. After 3 rounds of remediation, ALL the mold was finally GONE (as was most of our stuff... sigh). MOLD FREE IS A VERY HAPPY DAY! Months after the mold was gone, Ben took time out of his busy schedule to meet onsite with Google's insurance agent. He is continuing to help during the lawsuit we have had to file against Google Fiber, their contractors and the City of Durham. You can TRUST Ben, Chris and their crews. They have EXPERTISE, INTEGRITY and most of all, THEY CARE!! read less

Elite Moisture was excellent! Highly recommend! We were building an addition to my home in Raleigh, water was getting into the crawlspace, so we needed a French drain and sump pump. We got several quotes but Elite Moisture was the only one who could complete the task in the time frame we needed. Excellent communications with Chris, the field crew,... read moreElite Moisture was excellent! Highly recommend! We were building an addition to my home in Raleigh, water was getting into the crawlspace, so we needed a French drain and sump pump. We got several quotes but Elite Moisture was the only one who could complete the task in the time frame we needed. Excellent communications with Chris, the field crew, and Jennifer in the office. They were not the lowest bid, but the excellent customer service and professionalism made Elite Moisture Solutions the best choice. read less

Chris and Ben did such a good job explaining the moisture and mold issues I had in my crawl space. They were very punctual and reasonably priced. If anyone ever needs their crawl space encapsulated, give them a call! Highly recommended!

Dealing with Elite Moisture was a positive experience from beginning to end. Ben was our point of contact and we were pleased with the options he provided us and was always very patient and responsive. We opted for them to condition our crawl space and were very satisfied with the work done on time by Gino. We... read moreDealing with Elite Moisture was a positive experience from beginning to end. Ben was our point of contact and we were pleased with the options he provided us and was always very patient and responsive. We opted for them to condition our crawl space and were very satisfied with the work done on time by Gino. We wish the company continued success and would highly recommend their services. read less

Our crawlspace was in desperate need of attention with standing water constantly collecting after heavy rainstorms. I called Elite for a quote and on the same day, Chris shows up and provides an estimate before he left my house! Based on his knowledge of mold remediation, sump pumps and french drains, and his incredible professionalism - we booked him for... read moreOur crawlspace was in desperate need of attention with standing water constantly collecting after heavy rainstorms. I called Elite for a quote and on the same day, Chris shows up and provides an estimate before he left my house! Based on his knowledge of mold remediation, sump pumps and french drains, and his incredible professionalism - we booked him for the job. His crew was on time every day, and gave a detailed description of what would be accomplished that day and they always came through. For anyone in Downtown Raleigh or the Raleigh area, I would highly recommend Elite Moisture Solutions! read less

They did an excellent job encapsulating our house's crawl space. They were attentive to details and to our requests. Very professional and knowledgeable. I highly recommend them.

From the very first contact, they were very responsive, addressed all concerns, explained the steps they would take to remedy the moisture issue and then performed the work with the same attention to detail and thoroughness. Will definitely use them again and recommend them to anyone who has a moisture, fungal, mold, crawl space issue.

Ben was very kind and courteous and I appreciate how quickly everything happened. Also, they worked on the crawlspace quickly and with no impact on our schedule. There was no inconvenience to me and I appreciate that the most. I recommend this business highly.