Moisture Control Services

From the very first contact, they were very responsive, addressed all concerns, explained the steps they would take to remedy the moisture issue and then performed the work with the same attention to detail and thoroughness. Will definitely use them again and recommend them to anyone who has a moisture, fungal, mold, crawl space issue.

Fearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. ... read moreFearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. First class organization! read less

Took care of the problem within a week, very important since we were in the middle of selling our house.

I found Chris to be punctual, friendly, professional and a very good listener . The tests were performed quickly with thorough explanation during that process. He was very know knowledgeable on air quality issues. I received my results as promised and in a timely manner. I would highly recommend him and his company to anyone with air quality concerns.

Ben was very kind and courteous and I appreciate how quickly everything happened. Also, they worked on the crawlspace quickly and with no impact on our schedule. There was no inconvenience to me and I appreciate that the most. I recommend this business highly.

BEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to... read moreBEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to grant them a permit to work in the right of way where they need to access our water line! Exactly where the City granted a permit to Google to install their fiber. So around and around we went. Another year goes by. The City, Public Works Director Williams, Mayor Schewel, City Council COMPLETELY FAILED to help us. The City even sent us a DISCONNECTION notice when we tried to get the City's attention by not paying a month's water bill (>$600). The leaking water (~14,000 gallons!!!) eventually infiltrates our basement and causes a severe mold infestation throughout the crawlspace, house and attic. MOLD was everywhere, even within some of the walls and floors (original marble) which all had to come out. Ben, Chris and their crews thankfully took on the job and helped us tremendously. The crews worked so hard and were incredibly thorough. It's tough to go through a mold remediation and the crews brought humor and good attitudes with them everyday!! Ben was exceptionally knowledgable, supportive and patient. There was a lot to deal with and Ben helped us navigate through it all. He was there for us each and every step of the way. After 3 rounds of remediation, ALL the mold was finally GONE (as was most of our stuff... sigh). MOLD FREE IS A VERY HAPPY DAY! Months after the mold was gone, Ben took time out of his busy schedule to meet onsite with Google's insurance agent. He is continuing to help during the lawsuit we have had to file against Google Fiber, their contractors and the City of Durham. You can TRUST Ben, Chris and their crews. They have EXPERTISE, INTEGRITY and most of all, THEY CARE!! read less

Luckily the extent of my issue was not nearly as concerning as I originally believed, but Ben's knowledge and thoughtful time spent investigating my situation was very comforting. I will definitely call again if other issues arise.

Chris is very knowledgeable. He completely renovated our crawl space.We had water issues under the house and Elite Moisture Solutions came in and tookcare of business...Complete drain system around perimeter. All walls, ground area and footerswrapped and sealed, Dehumidifier....the works! Changed the entire climate under the house. Chris was very knowledgeable and had excellent communication at all times. ... read moreChris is very knowledgeable. He completely renovated our crawl space.We had water issues under the house and Elite Moisture Solutions came in and tookcare of business...Complete drain system around perimeter. All walls, ground area and footerswrapped and sealed, Dehumidifier....the works! Changed the entire climate under the house. Chris was very knowledgeable and had excellent communication at all times. I would highly recommend him and his team! read less