Chris Toro with Elite Moisture was able to come out and give me a no obligation estimate and explained all that would need to be done. He was very professional and was able to help out in just a few days, get the job done and fix the issue. Would definitely recommend!

They did an excellent job encapsulating our house's crawl space. They were attentive to details and to our requests. Very professional and knowledgeable. I highly recommend them.

BEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to... read moreBEN and their AMAZING CREW saved OUR HOUSE!!! Nightmare scenario - Google Fiber's contractor hit our main water line with a backhoe during their network install. After a year of denying the damages (which occurred on private property - a whole other saga), their insurance adjuster finally agreed to repair/replace our water line. BUT the City of Durham REFUSED to grant them a permit to work in the right of way where they need to access our water line! Exactly where the City granted a permit to Google to install their fiber. So around and around we went. Another year goes by. The City, Public Works Director Williams, Mayor Schewel, City Council COMPLETELY FAILED to help us. The City even sent us a DISCONNECTION notice when we tried to get the City's attention by not paying a month's water bill (>$600). The leaking water (~14,000 gallons!!!) eventually infiltrates our basement and causes a severe mold infestation throughout the crawlspace, house and attic. MOLD was everywhere, even within some of the walls and floors (original marble) which all had to come out. Ben, Chris and their crews thankfully took on the job and helped us tremendously. The crews worked so hard and were incredibly thorough. It's tough to go through a mold remediation and the crews brought humor and good attitudes with them everyday!! Ben was exceptionally knowledgable, supportive and patient. There was a lot to deal with and Ben helped us navigate through it all. He was there for us each and every step of the way. After 3 rounds of remediation, ALL the mold was finally GONE (as was most of our stuff... sigh). MOLD FREE IS A VERY HAPPY DAY! Months after the mold was gone, Ben took time out of his busy schedule to meet onsite with Google's insurance agent. He is continuing to help during the lawsuit we have had to file against Google Fiber, their contractors and the City of Durham. You can TRUST Ben, Chris and their crews. They have EXPERTISE, INTEGRITY and most of all, THEY CARE!! read less

I appreciate honest work. I have referred Elite to several people because I know they will be honest with the assessment and provide the solutions the customer actually needs. This has been the case time and time again. These are often customers that I service and having a trusting relationship with me so it is important that they are taking... read moreI appreciate honest work. I have referred Elite to several people because I know they will be honest with the assessment and provide the solutions the customer actually needs. This has been the case time and time again. These are often customers that I service and having a trusting relationship with me so it is important that they are taking care of. read less

From the very first contact, they were very responsive, addressed all concerns, explained the steps they would take to remedy the moisture issue and then performed the work with the same attention to detail and thoroughness. Will definitely use them again and recommend them to anyone who has a moisture, fungal, mold, crawl space issue.

Fearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. ... read moreFearing I might have some mold issues in my crawl space I called Elite Moisture Solutions to come for inspection. Chris was on time for the appointment and was very thorough in explaining my issues and the solution to get rid, and prevent future issues. I highly recommend them if you have any moisture or mold issues. First class organization! read less

Ben was very kind and courteous and I appreciate how quickly everything happened. Also, they worked on the crawlspace quickly and with no impact on our schedule. There was no inconvenience to me and I appreciate that the most. I recommend this business highly.

Elite Moisture Solutions is an outstanding company to do business with! We have had an amazing experience working with Chris and Jennifer. Their professionalism, timeliness and industry knowledge is something every company should demonstrate. Thank you for being such a wonderful business with top notch service - keep up the great work!!